Stop a print job that is stuck in the print queue

stop-print-job

We regularly face some problems with our computers. Some of the most frustrating problems that we experience as computer users are Printing Problems. What to do if you face a problem when you try to cancel a print job or problem when you try to delete a print job from the print queue?

To cancel a Print job in Windows XP:

First thing you have to do is find a cancel button or a cancel menu command on the printer and use it. If it is worked, your print job will be canceled. If not, try turning the printer off and then on. With certain printer models, this cancels the print job. If not, use Control Panel to try to cancel printing.

To cancel one or more print jobs, follow these steps.

  1. Click Start, and then click Run.
  2. In the Open box, type control printers, and then click OK.
  3. Right-click the icon for your printer, and then click Open.
    • To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
    • To cancel all print jobs, click Cancel All Documents on the Printer menu. 

If you are not successful, try to stop the print spooler and delete all spooled files. To stop the print spooler and delete its files, you have to create and then run a script file that automatically stops the service. This sounds difficult, but it really isn’t. Just follow these steps carefully to fix it your self, other wise click here and download DeletePendingPrintJobs file, it will do the work for you.

Step 1: Start Notepad

  1. Click Start, and then click Run.
  2. In the Open box, type Notepad, and then click OK. Notice that a blank Notepad document opens. 

Step 2: Copy a command script to Notepad

Now we will have you paste some commands to the Notepad document.

  1. Carefully select (highlight) all the following text:

    net stop spooler
    del %systemroot%\system32\spool\printers\*.shd
    del %systemroot%\system32\spool\printers\*.spl
    net start spooler

  2. Right-click the text that you selected, and then click Copy
  3. In Notepad, right-click in the blank document, and then click Paste.
  4. Carefully select (highlight) all the following text:
    C:\DeletePrintJobs.cmd 
  5. Right-click the text that you selected, and then click Copy.
  6. In Notepad, click Save As on the File menu. 
  7. In the File Name box, right-click, and then click Paste.

    Note This file name differs from most other file names that you might have seen. That is because this file is a command script file.

  8. Click Save.

Step 3: Run the command script file

Now that you have created the command script file, you will run it. To run it, you will paste the name of the command script file in the Open box.

  1. Carefully select (highlight) all the following text:
    C:\DeletePrintJobs.cmd 
  2. Right-click the text that you selected, and then click Copy.
  3. Click Start, and then click Run
  4. In the Open box, right-click, and then click Paste.
  5. Click OK.
  6. Notice that a Command Prompt window opens to run the command script file that you created. Notice also that this window automatically closes when the command script file has finished running. If you do not see the Command Prompt window open, check that you saved the command script file by using the correct name and that you entered the correct command script file name in the Open box. 

If you want to know more, please go here. It is recommended you to read Prevention Tips to avoid this problems in future. Image Credit.

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